Responsible play & operator
Gambling should be entertainment. This page covers tools, warning signs, where to find help in Canada, and the legal details of the company behind Slotornado.
01Play within limits
Decide the budget before you start and stop when it is gone. Treat any money you play with as already spent, never chase losses and never play on credit.
Set a time limit too. Short breaks keep decisions clear, and crash and instant games in particular move quickly. If you want deposit limits, a break or a longer exclusion, ask support in the live chat and keep the confirmation.
Minors are not allowed to play. Keep devices and passwords away from children and consider filtering software.
02Warning signs
- You spend more time or money than planned.
- You borrow, sell things or skip bills to play.
- You feel restless or irritable when you try to stop.
- You hide your gambling from the people close to you.
- You play to escape stress, loneliness or low mood.
03Where to get help
Gambling Therapy (gamblingtherapy.org) offers free support online, and Gamblers Anonymous (gamblersanonymous.org) runs meetings and chat.
Ontario residents can call ConnexOntario at 1-866-531-2600 at any hour. Other provinces run their own helplines, and your family doctor can point you to local counselling.
04Operator and licence
Slotornado (slotornado.com) is owned and operated by Metlait SRL, a company registered under the laws of Costa Rica with company number 3-102-911867 and registered address El Guayaval, Residencial La Campina, Casa Número Q-11, Cartago, El Guarco, Tejar, 30801, Costa Rica.
Metlait SRL operates under e-gaming licence no. 0000064 issued by the Tobique Gaming Commission. It is an international licence. It does not replace the rules of your own province, so make sure online gambling is lawful where you live before you register.
05Privacy basics
To open an account and process payments the casino needs identity and contact details and may collect technical data such as device and usage information. The site uses cookies and Google reCAPTCHA to keep the service secure. For the full privacy and cookie policies, open the links in the casino footer.
You can ask the casino about the data it holds on you by writing to support.
06Contact
Support: support@slotornado.com. Live chat is available on every page of the casino site.